Coronavirus - our response

Coronavirus: our response

*Updated 5th January 2021

Our Nature Reserves

  • Queenswood Country Park and Arboretum remains open to the public from dawn to dusk. The car parks, Arboretum and wider woodlands are all accessible and there are portaloos on site which allow for social distancing and regular cleaning. The playground will reopen later this month: please follow on site guidance for enjoying this area. The Visitor Centre remains closed. We hope to offer firewood for sale via a 'click & collect' system later this month.
  • All our other reserves remain open and most of our reserves have space for one or two cars to park at their entrances.
  • Please conduct visits to reserves as per Government advice, and maintain social distancing of at least two metres with any other person you meet. Avoid touching gates or stiles on your visit where possible. All hides on reserves are closed.
  • Government advice on visiting green spaces can be found here:


Almost all our events and activities (except 'virtual' events) have been cancelled or postponed for the time being. Anyone who has booked onto a specific event will be notified directly. We will keep our website up to date so please check here for the latest updates or, for events at Queenswood, go to


Nature Reserve work parties which are carrying out time-sensitive essential works will continue but with limited number attending out of doors, and a risk assesment and method guidance are in place in these cases. If you are a work party volunteer you should contact your usual staff contact for guidance or volunteer coordinator Annderley Hill (

All indoor volunteering roles have been suspended for the time being, save those which can continue from home.

For project-specific roles, please get in touch with your usual staff contact for guidance.


The majority of staff are working, some remotely,  and some remain on furlough. To get in touch with a member of staff, please email and your message will be passed on.


Our Queenswood Visitor Centre & Gift Shop and our Ledbury Shop are now closed. Our online shop remains open but please allow up to 10 days for orders to be processed and delivered.

Thank you to you all for your continued support. Please do get in touch with any queries at: 

We'll still be working for wildlife - even if we're working from home  - and, as always, we'd love to hear about the wildlife you're seeing near you. Please do share your pictures, sightings and anecdotes as spring gets underway and we'll stay in touch with our regular newsletters! 

Herefordshire Wildlife Trust Organisational Risk Assessment for COVID-19