Term: Part-time 30 hours a week, including weekend and bank holidays. 4 days per week (8:30am-4:30pm). 

We offer attractive benefits:

• Generous annual leave of 33 days per year inclusive of 8 bank holidays (pro-rata for part-time staff)
• Free Meal on Shift
• 5% Employer pension contributions
• Group Life Assurance 2 x salary
• Health Cash plan and well being services with Westfield Health
• Sick Pay
• 2 volunteering days per year (pro-rata for part-time staff)
• Herefordshire Wildlife Trust work wear
• Staff discounts at our visitor centre 

This post is part of our catering operation at Queenswood Arboretum & Country Park. The Cafe Cook will: 

• Work in our on-site café kitchen, providing an excellent food service, cooking quality locally sourced food, and provide a delicious yet simple menu.
• Ensure that the catering offering is an integral part of the visitor experience, to help to develop a reputation for excellent food at Queenswood.
• Uphold the highest standards of food safety and hygiene in accordance with the Food Standard’s Agency’s Level 5 rating. 

Key Responsibilities

Catering duties

• Deliver the highest standards of food and drink preparation and presentation.
• Work in our kitchen preparing and cooking our menu.
• Assist the management team to create the menu and café offer.
• Accurately manage kitchen stock and assist with ordering.
• Communicate with front of house staff throughout the shift.
• Deliver excellent customer service and strive to always exceed visitor expectations, helping us to establish a reputation for consistently delivering high quality food and service.
• Actively maintain knowledge of the product ranges so that you can assist and advise visitors with their purchases.
• Provide visitors with information on food composition, ingredients and menu and food displays.
• Assist with the delivery of conferences, weddings and other functions as required.
• Take a personal responsibility for Food Hygiene standards whilst performing daily tasks, ensuring personal workstations and kitchen areas are always clean and tidy.
• Maintain a clean and safe kitchen space, including operating our pot wash area.
• Follow daily and weekly site cleaning programmes.
• Follow COSHH regulations.
• Uphold the licencing objectives regarding the sale of alcohol.

Commitment to Diversity and Inclusion 

We are committed to creating an inclusive workplace where everyone feels valued and respected. We actively encourage applications from individuals who are underrepresented in the conservation sector, including, but not limited to, people from minority ethnic backgrounds, women, LGBTQ+ individuals, disabled people, and those from socio-economically disadvantaged groups. If you require any reasonable adjustments during the recruitment process, please let us know. We use an anonymised shortlisting process which means that personal details such as name, age, gender, and other identifying information are removed from applications before they are reviewed. Our focus is on your skills, experience, and potential to succeed in the role.