Term: Full-time 37 hours a week, including weekend work.

We offer attractive benefits:

• Generous annual leave of 33 days per year inclusive of 8 bank holidays (pro-rata for part-time staff)
• Free Meal on Shift
• 5% Employer pension contributions
• Group Life Assurance 2 x salary
• Health Cash plan and well being services with Westfield Health
• Sick Pay
• 2 volunteering days per year (pro-rata for part-time staff)
• Herefordshire Wildlife Trust work wear
• Staff discounts at our visitor centre 

This post is part of our catering operation at Queenswood Arboretum & Country Park. The Cafe Cook will: 

• Work in our on-site café kitchen, providing an excellent food service, cooking quality locally sourced food, and provide a delicious yet simple menu.
• Ensure that the catering offering is an integral part of the visitor experience, to help to develop a reputation for excellent food at Queenswood.
• Uphold the highest standards of food safety and hygiene in accordance with the Food Standard’s Agency’s Level 5 rating. 

Key Responsibilities

Catering duties

• Deliver the highest standards of food and drink preparation and presentation.
• Work in our kitchen preparing and cooking our menu.
• Assist the management team to create the menu and café offer.
• Accurately manage kitchen stock and assist with ordering.
• Communicate with front of house staff throughout the shift.
• Deliver excellent customer service and strive to always exceed visitor expectations, helping us to establish a reputation for consistently delivering high quality food and service.
• Actively maintain knowledge of the product ranges so that you can assist and advise visitors with their purchases.
• Provide visitors with information on food composition, ingredients and menu and food displays.
• Assist with the delivery of conferences, weddings and other functions as required.
• Take a personal responsibility for Food Hygiene standards whilst performing daily tasks, ensuring personal workstations and kitchen areas are always clean and tidy.
• Maintain a clean and safe kitchen space, including operating our pot wash area.
• Follow daily and weekly site cleaning programmes.
• Follow COSHH regulations.
• Uphold the licencing objectives regarding the sale of alcohol.