Commercial Team

Commercial Team

Commercial Manager - Max Smith

Man wearing blue casual jacket stood in woodland

I joined the marvellous team at Queenswood Country Park and Bodenham Lake in 2022. With a background in both education and hospitality, I am passionate that everyone receives a warm welcome and that all visitors develop their love for nature and become nature’s defenders.

Whatever your purpose, visiting for a walk, a picnic, to experience the exotic trees within the arboretum or to wonder at the wildlife of Bodenham Lake, we hope you learn or experience something new each time you visit.

The Queenswood team of staff and volunteers are the experts within the woods. If you are planning a visit or a group trip, we would love to assist. We can provide a whole range of resource from a full guided experience to forest schools to trail guides and fact sheets.

Retail Manager - Debbie Bean

Woman in pale blue T Shirt walking up a hill with view of landscape beyond

Debbie Bean, Retail Manager

Debbie oversees the running of all our shops and sources all the wonderful wildlife-themed products we have in store! Debbie spent 12 years managing hostels for the Youth Hostel Association before managing an Oxfam charity shop for years prior to joining the Trust.

Outside of work she is rarely indoors whether running, walking, paddle boarding or wild swimming. 

Visitor Experience Assistant - Patricia (Tricia) Dorée

“I previously worked for the Brecon Beacons National Park Authority as their Information Officer. Most of my working life has involved serving the public in some form, so when I learned of the volunteering opportunities at Queenswood’s shop and Visitor Centre, I jumped at the chance to re-join the environmental world in a visitor facing role. My voluntary role has since led to a part-time position working for the Queenswood partnership which I am truly loving.

It is a privilege to work at such a beautiful and special woodland site and meet so many people who share our love of nature and wildlife.”

Café Manager - Sophie Marriott

Café Team Leader - Lily Kay

Ledbury Shop Manager - Nicola David

Woman in red coat with long dark hair smiling at camera in countryside setting

Nicola David, Ledbury Shop Manager

Responsible for day-to-day management of the Ledbury shop.

My background is in charity administration but I decided a desk job was no longer for me and joined a chain of hospice shops in Sussex. After moving to Herefordshire in 2021 I started working at the Ledbury shop.

In my spare time I enjoy campervanning, long walks and am a keen bird watcher.